We offer unique solutions to improve customer service, increase accuracy and avoid missing important calls.
We answer when you can’t!
Answer Syracuse (Communications Group), will be there any time you need us. Whether it’s all day, after hours or overflow coverage, our live answering service operators will handle your inbound calls and answer professionally and efficiently.
- Professional, live operators, available 24 / 7.
- Dispatch of calls based on your protocol.
- Handling a variety of calls including after-hours emergencies, customer surveys, appointment scheduling, employee call-ins, sales lead capture, even act as a virtual receptionist.
- Message delivery via email, text, fax, pager, phone, voice mail or secure message.
- Additional services custom-developed for your unique needs
Whether you’re a doctor, lawyer, funeral home, property manager, contractor, plumber, government agency, or other business in the Syracuse, NY area, your callers want to speak with a live-person. We take the time to get to know your business in order to better serve your caller. We become of an extension of your business not “just an answering service”.
Contact us now and let our award-winning, live answering service and outsource call center help your business.
Answering Services for discerning organizations.