Do you currently measure the effectiveness of your business and the happiness of your customers? If you’re currently doing or planning to do customer surveys, we can help!
Benefits of our customer surveys include:
- Surveys done by an impartial third party give more accurate data, which allows for better measurement of your company.
- Phone surveys are generally more successful than a mailer, which increases the number of customers who respond to your survey and enhances the data available.
- Your customer feels you are providing a more “personal” approach.
- Your customer feels you value them and find their feedback important.
- You can evaluate your company and easily see areas of achievement or areas in need of improvement.
CONTACT US TODAYPut our award-winning, Syracuse-based live answering service and outsource call center to work for your business today!
Our award-winning call center staff will call your customer list and ask a series of questions that you provide. Once your customers answer the survey, the data can be captured and delivered in a variety of methods to meet your needs and allow quicker access to information to address issues or follow-up on additional needs/requests based on survey responses.
Industries Benefiting from Our Customer Survey Services Include:
“Hearing a live voice makes a heck of a difference when people call our company. Your representatives are always courteous to our callers and greet me by name when I call.”
–R.G. – Home Remodeling Company
Have Questions?