We can improve your business relationships with customers, clients, and patients. Our live operators work 24/7 taking calls and entering and verifying vital information for each caller based on scripts and instructions you provide.
Answer Syracuse saves you time and money by allowing you to take reservations for events such as trade shows, seminars, training sessions, etc. without overworking your staff or hiring additional personnel. We can do this through a registration form on your website or in our message format.
We have the ability to securely integrate with EMR programs for our medical clients, without giving us access to private patient information.
Answer Syracuse can create trouble tickets that can help expedite your customer service procedures.
We can make use of CRM programs to help you manage customer leads and inquiries and other interactions.
CONTACT US TODAYPut our award-winning, Syracuse-based live answering service and outsource call center to work for your business today!
Benefits of Our Data Entry Services Include:
- Answering frequently asked questions from scripts you provide.
- Recording of all calls so we can confirm conversations.
- Not adding staff for after hours calls or high call volumes.
- Customizing your account based on your needs
- Escalating to a member of your staff in case of irate customer or other emergency issues.
- Expanding your territory via toll-free numbers.
Industries Benefitting from Data Entry Services Include:
“Hearing a live voice makes a heck of a difference when people call our company. Your representatives are always courteous to our callers and greet me by name when I call.”
–R.G. – Home Remodeling Company
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