Government Agencies Answering Services in the

Syracuse, New York Area.

Answer Syracuse (Communications Group) provides answering services to many municipalities, counties and government agencies. Services range from emergency calls for highway departments to county health departments. 

  • Trained and experienced, live answering service operators allow us to handle any situation.
  • Dispatch emergency calls to on-call staff quickly and accurately.
  • Back-up procedures in place to ensure calls are delivered.
  • Urgent and non-urgent calls can be delivered in a manner you prescribe.
  • Live operators follow instructions provided allowing you to conduct your practice efficiently.
  • Customer Service Leaders are on duty at all times to answer questions.
  • Call screen option available to “weed out” non-urgent calls going to an operator.
  • Answer Syracuse uses redundant phone lines and back-up generators to insure continuous service.

Contact us now and let our award-winning, live answering service and outsource call center help your business.