Our customized industrial supply answering services allow us to handle a wide variety of services for a wide variety of industries. From employee call-ins to sales lead capture, we can help your business operate at peak efficiency and expand its reach.
Our 24/7 answering services and rollover answering services operate as a seamless extension of your business allowing your business to operate in an efficient and professional manner. Callers feel like they are talking directly to your staff and we process calls according to the programming and protocols we develop with you. Our services increase caller satisfaction by taking calls right away and can make your business more efficient by dispatching calls directly to the appropriate members of staff.
Our live answering service operators and systems can, based on policies you prescribe, screen out non-urgent calls and send them directly to voicemail or your regular message queue, set appointments for follow-up sales calls, and more. Our live answering service call center has backup procedures and redundancies in place to ensure you receive every call and message every time.
Our business answering services don’t stop with answering client calls. Our award-winning staff is also available for employee call-ins allowing your managers and supervisors to quickly respond to staffing needs in an efficient manner without the need for additional time spent on the phone.