Order Entry Services in the Syracuse New York Area
Allow your callers not only to order via your internet site but also by phone number 24 hours a day without adding your own customer service department. We can take your orders on your website or take information and send a message to your office for processing.
BENEFITS / FEATURES:
- Sell to customers who would rather place order with live person.
- Operators can answer frequently asked questions from scripts you provide.
- All calls are recorded so we can confirm any conversation.
- Cost-efficient compared to staffing your own department after hours.
- Ability to contact a member of your staff in case of irate customer or other emergency issue.
- Customizable account based on your need.
- Our experienced operators can take your orders quickly and professionally.
- Toll-free numbers available to expand your territory.
- Process orders on your website, order form or our message format.
- Operators will verify information such as shipping address, payment information, etc. to insure accuracy.
- Provide daily/weekly summary in order to monitor fulfillment of orders.
Contact us now and let our award-winning live answering service and outsource call center help your business.