“Hearing a live voice makes a heck of a difference when people call our company.  Your representatives are always courteous to our callers and greet me by name when I call.  I feel like one of the family!”

Quoted by R.G. – Home Remodeling Company

“We strive to exceed our customers’ expectations everyday.  Since we’re an extension of your business, its vital that we deliver the same level of customer service that’s expected of your teams.”

Quoted by K. P. – Engineering Company

“Before the service we had 1 or 2 after hours messages left on our machine in over a year!  I would say we’ve seen about a 300% increase in captured sales calls that probably would have hung up and perhaps never tried us again if we didn’t have a live and professional person picking up the phone when it rang.” 

Quoted by K.F. – Digital Marketing Agency

“Many of my clients are small business or in the start-up phase, so I get asked a lot about what I do for different areas of my business. I get asked about my employees and the process I went through hiring them.  When they find out the person who answers my line is not an employee, they want to know more about  your services.”

Quoted by W.R. – Septic Service Contractor
“I am going on vacation and I am very pleased with everything you do for me. I feel comfortable enough to go away and know that my calls will be handled in a professional manner and that you are always polite and helpful to my customers.”

Quoted by A.R. – Massage Therapy Office
“YAY! I’ve been checking in with our clients, and they all say you’re super professional and thorough. We have such a happy, upbeat clientele base, so it’s nice to know they have been greeted that way even if it’s not by our therapists directly. They really appreciate hearing a smiling voice on the other end of the phone.”

Quoted by C.R. – Generator Sales & Service
“We love it. The response from the customers has been great. I am sure we have ended up with some new sales because of the live operator instead of voice mail.”

Quoted by D.M. – Property Management Company
“They make my day, every day. Every time I come in to take them off service I’m thrilled at how friendly they are and impressed because they are very efficient.”

Quoted by J.L. – Family Practice
“Over the last twenty-five years I have used several answering services and I can categorically say that yours is the best!   I have never had any complaints from patients who call and speak to your sympathetic operators.”

Quoted by J.E. – Crisis Hot-Line
“It has been an excellent experience working with your staff. They have been responsive to any concerns and requests for changes in protocol that I have brought up. This is a new experience for us and I was concerned about our phones being covered by a service, but my concerns are unwarranted.”

Quoted by S.M. – Red Cross Chapter
“Courteous. Complete. Quick. Responsive. These are the words I would use to describe the service which the Chapter receives from Finger Lakes Answering Service each night when we roll our phone lines to them. Our relationship goes back several years and we anticipate many more to come.”

Quoted by J.M. – Home Improvement Contractor
“You are the best there is.  My customers comment to me how professional you are.  I wouldn’t have a business without you and I recommend you to others.”